"This training really sharpened my listening skills. As I’m going into a managerial role, this will help me as people feel like they belong when they are listened to."

"As an expert, I always think I know what is right for the persons I serve, but this course has taught me otherwise. Respecting community intelligence. It's the best lesson thus far."

“I used to think I was a good listener, but I think it was a lie I was telling myself. My ability to listen has moved to a new level. We were hearing people instead of listening.”

"It was an amazing experience. I really feel it's added a lot to my communication skills. The way the course is organized is fabulous! It started gradually, and that system really benefitted me. Also, I don't want to forget the discussions, which were very energetic. Listening to others' stories felt amazing."

“I never wanted to miss a second of the training. What we have learned is applicable in many areas of our work and even in our personal lives. I wish so many more people had been in this training.”

"Even though this [course] only lasts 1 hour, the course enabled me to think differently in my interactions with others."